Full Service Release of Information.
Experience the best of large company technology and small business customer service. Acton has found the answer to safeguarding protected health information while still providing fast, secure, and easy access to medical records.
Acton Corporation can provide your high-volume or medical records department with the manpower to handle all of your medical requests. Our highly trained ROI specialists operate within your department, on-site, to respond to third-party requests, assist patients, and handle related phone calls.
We adapt to departmental workflow and provide a vital part of patient care with a small business mentality. Many patients are unfamiliar with the process and may become confused or frustrated. Acton understands this and works courteously with your patients to complete the process in a polite and timely manner.
- One or more HIPAA-Trained ROI Specialists on-site
- Tailored ROI Process for specific needs of your facility
- Handles all aspects of the ROI process from opening mail to payment
- Sharefile encrypted transmissions direct to patient or 3rd Party via email
- Accounting of Disclosures within your EMR or our eAccutrac software
- Acton Triple Check System