Our Services

Acton Solutions to ROI

Acton offers a variety of services to fit your office's health information management needs. Our approach is to tailor one or more of our serivces that best suits your busy practice and improve office work-flow. By utilizing Acton's service/s, as an extension of your office the benefits are instant. Reduced incoming phone calls, better patient care, improved office morale are all benefits you will see while cutting costs. Acton Corporation maintains the highest client retention rate with many of our clients trusting Acton's reliable release of information service for over 20 years.

Release of Information

ROI, it's what we do. Why risk a breach? Acton ensures HIPAA compliance when disclosing protected health information to a patient, other provider or 3rd party requestor.

Full Service ROI

Experience the best of large company technology and small business customer service. Acton has found the answer to safeguarding protected health information while still providing fast, secure, and easy access to medical records.

Acton Corporation can provide your high-volume or medical records department with the manpower to handle all of your medical requests. Our highly trained ROI specialists operate within your department, on-site, to respond to third-party requests, assist patients, and handle related phone calls.

We adapt to departmental workflow and provide a vital part of patient care with a small business mentality. Many patients are unfamiliar with the process and may become confused or frustrated. Acton understands this and works courteously with your patients to complete the process in a polite and timely manner.

Remote ROI

Acton provides trained ROI Specialists.

Our office team and your ROI specialists are both available to assist your facility in providing the best customer service possible to your patients.

You also benefit from Acton's Triple Check System. Every request is reviewed by multiple employees at three different intervals during the release process.

Shared ROI

Experience the best of large company technology and small business customer service. Acton has found the answer to safeguarding protected health information while still providing fast, secure, and easy access to medical records.

Acton Corporation can provide your high-volume or medical records department with the manpower to handle all of your medical requests. Our highly trained ROI specialists operate within your department, on-site, to respond to third-party requests, assist patients, and handle related phone calls.

We adapt to departmental workflow and provide a vital part of patient care with a small business mentality. Many patients are unfamiliar with the process and may become confused or frustrated. Acton understands this and works courteously with your patients to complete the process in a polite and timely manner.

Direct Release

Direct Release is our answer to the digital age of medical records. Direct Release is an all-inclusive software service that allows our employees to process your medical records more securely and efficiently. Direct Release provides a safe, secure, and accurate release of information service for the age of electronic medical records.

Scanit Document Imaging

Scanit was designed specifically for the medical industry to provide optimal settings to easily scan an array of chart documents into high-quality images. Acton offers pricing below the competition and comparable to in-house scanning costs - but without the common pitfalls of trying to do it yourself. Affordable and efficient Scanit, document imaging will save you time and money.

FMLA Form Completion

There is no direct cost to you when outsourcing form completion to Acton. We will assign a liaison to communicate with patients, employers, and benefits coordinators - ensuring patients receive timely completion of their important paperwork. Acton takes the load off clinical staff, allowing them to focus on patient care.

Direct Release Benefits

Scanit Services

  • Departing Physicians
  • EMR/EHR Conversions
  • Archiving Older Charts
  • Fast Turnaround
  • Reduced Labor Costs

FMLA Benefits

  • No Cost to Facility
  • Fast Turnaround
  • Easy Workflow and Review
  • Fewer Incoming Calls
  • Improve Patient Care