Dedicated ROI Specialist
Your facility and patients will have a remote HIPAA trained Acton specialist to assist throughout the entire ROI process from their first record request until the documents are in their portal.
- Eliminates ROI backlogs
- Reduces labor costs
- Liability assumed by Acton
Secure Record Management
Security is our number one priority. Acton understands this concern and has enhanced our entire IT infrastructure with the latest security protocols.
- Patient access to records 24/7
- Free up shelf space
- Reduces operational costs
By prioritizing the patients and our client's needs we maintain a great client retention record that shows we walk the walk when it comes to customer service.
- HIPAA trained, professional staff
- Assists patient through the process
- Quick response time
Acton is dedicated to offering services to your medical facility at no cost. We can do this by billing third-party requestors directly. This enables us to process all of your non-billable requests at no charge while providing the best customer service in the industry.
Acton Triple Check
Using our exclusive Triple Check process, we ensure each piece of information being released is verified by 2 HIPAA trained specialists during 3 different steps of the process. The Triple Check Advantages protects patients privacy and eliminates liability on behalf of our clients.