Patients

Do you need a copy of your medical records?

We have provided a simple 5-step process for you to receive a copy of your medical records. If you need assistance at any time during the process, Acton's friendly staff is happy to help.

Toll Free: 888.678.7227

Protecting patient privacy is our priority. Acton Corporation follows all laws, rules and HIPAA guidelines concerning the Privacy and Security of your protected health information. If you have questions or complaints regarding your medical records, their security, or your privacy, please contact our HIPAA Privacy Officer at the number above.

Step 1
Print Patient Consent Form to begin

In order to be more involved in your own treatment decisions, you have a right to access your health information records. Patients are also allowed to direct their records to any individual or organization they deem necessary. Please be aware that doctors require written requests for records, which are obtained by completing a "Patient Consent Form." By using the "Get This" link below you can download a Patient Consent Form. Please complete the form and return it to you doctor's office.

* Note patient consent forms are only for patient directed requests and can not be used in place of a 3rd Party HIPAA authorization.

Step 2
Complete the form and return to your provider:

Your doctor's office prefers to have requests sent directly to them, for documentation and tracking purposes. Contact your doctor for the fax number or address. Many requests can be made and uploaded through your patient portal.

Step 3
Confirm your requests and fees:

Acton Corporation will contact you via mail and phone with your right of access fees for records and to confirm instructions for delivery. Our fees are minimal and based on the actual labor and materials costs associated with fulfilling your request. Acton Corporation can securely email your records directly with NO account setup. Acton Corporation will notify you of any charges prior to billing.

Step 4
Make Payment:

We accept all major credit cards through our online payment option (top right of page). Simply enter the provided invoice number and submit payment. You can also mail check or money order to...

Acton Corporation
13521 Old Highway 280 Suite 141
Birmingham, Alabama 35242

Step 5
Look for your records

If you included an email address, you will receive a secure link that will allow a download for 5 business days. If you specified to have records faxed they will be sent the same day or the next morning. If mailed, please allow 3-5 business days for postal service.